![]() ![]() Upon further reflection, though, I think adding one more step to this procedure does not really constitute any more of a risk for users than following (carefully!!) the steps I outlined above. I didn’t want users to spend too much time in the Registry given how dangerous it can be to make even a tiny mistake therein. I was a little hesitant about adding additional steps in the registry when I first put this procedure up on the net. There is more we could do in the Registry but for now these steps are sufficient. Go To HKEY_LOCAL_MACHINE and do the same thing. Right-click and delete each Symantec and NAV (Norton Antivirus) entry you see (if present). From there go down to HKEY_LOCAL_MACHINE and repeat step 9. ![]() Right click on Symantec and choose Delete. Click on Software and scroll down until you see Symantec. Go down the thread until you see Software. Click the + next to HKEY_CURRENT_USER to open the section (Hive). Once again, go to the Start menu, but this time, you want to click on Run then type in regedit. For that matter, so can folders of “uninstalled” programs. I’ll be saying more about the Registry later, but suffice to say the presence of uninstalled security software in the Registry can conflict with newly installed security software and cause system freezes. First thing to do is Back up the Registry. Repeat step 6 except type Symantec in the search box.Check each option except for Case sensitiveĭelete each Norton folder from the search results (Again, right click, choose Delete) Go to Start –> Search –> All Files and Folders –> More advanced options.Delete every Symantec (or Norton) folder there. Except now go to the Common Files folder at or near the top of the Program Files window. Right click on each Symantec (or Norton) folder and select Delete. Now go to Start –> My Computer –> Program Files.Upon completion of the Remove All process, you will be asked to restart your PC. ![]() ![]()
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